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Q. I registered. Why does it still say I am an unregistered user?
A. After filling out the registration form, you will be sent a confirmation
message via e-mail. You must follow the instructions in that message to
complete your registration. This process ensures that your e-mail address is
correct and functional. Please allow at least 24
hours to receive your confirmation message.
Q. What is the number to the right of the user name?
A. The number you see in brackets to the right of user names is the users
feedback score. Click on this number to read what other users have said about
that person or to add your own feedback.
Q. I have forgotten my user password. What do I do?
A. You can use our password utility to send your password to the email
address we have on file. This is found on the Member Services page.
Q. How do I change my User Information?
A. You can change your User Information from the Member Services
page.
Q. How do I change my e-mail address?
A. A Change of E-mail Address is available (if this site allows it) by
accessing the Change Registration page located on the Member
Service page.
Q. I was pleased/unhappy dealing with someone; what should I do?
A. You can voice your results with another user by clicking on the number
next to their name and leaving feedback.
Q. What is WESTERN-WATER’s policy with respect to anonymous e-mail?
A. Anonymous e-mail services, which are typically web-based and free to
use, allow customers to sign up and use e-mail services without providing
verifiable personal information. Examples of services classified as anonymous
e-mail providers are HotmailTM, Yahoo!TM Mail and
MailExciteTM. A very small number of people use the anonymity of
such services as a front to abuse web-based services. (In contrast,
non-anonymous e-mail services are generally provided by ISPs like AOLTM,
MSNTM and NetcomTM. These e-mail services require a
more formal registration process which provides more accountability).
At WESTERN-WATER, we believe that people are basically honest, and
we wish to provide an inclusive environment for personal trade. We allow
users of anonymous e-mail to use our site.
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